GrandHotel Cookies Policy

At Grand Hotel, we use cookies and similar technologies to enhance your experience while you browse our website, log in to your account, and enjoy our games. This Cookies Policy explains what cookies are, how we use them, and the choices available to you regarding their use. By continuing to use our platform, you agree to the placement of cookies as described below, unless you choose to disable them through your browser settings.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow us to recognize your browser, remember your preferences, and provide a smoother, more personalized experience every time you return to Grand Hotel Casino. Cookies do not harm your device and cannot access other files stored on your computer or mobile phone.

Why We Use Cookies

Here at GrandHotel, we rely on cookies to operate our website efficiently and to deliver the features you expect from a modern online gaming platform. Our GrandHotel casino uses cookies for the following purposes:

• We use cookies to keep you securely logged in during your session at grand hotel login and grandhotel login pages
• We remember your language, currency, and display preferences
• We analyze how visitors interact with our website to improve navigation and performance
• We track the effectiveness of our promotional campaigns, including any grand hotel promo code or grandhotel promo code offers you may redeem
• We personalize content, including bonus offers and game recommendations
• We prevent fraudulent activity and protect the security of your account

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the operation of our website. Without them, core functions such as account login, secure transactions, and session management would not work correctly. We use essential cookies every time you access casino grand hotel through your browser or our dedicated app.

Performance and Analytics Cookies

We use these cookies to understand how visitors use our website, including which pages are visited most often and how long users spend browsing our games. This data helps us continually refine and improve the grand hotel casino experience for all our players.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred currency, language, or notification settings. Our Grand Hotel platform uses these cookies to ensure that returning players enjoy a consistent and tailored experience each time they log in.

Advertising and Targeting Cookies

We work with third-party advertising partners who may place cookies on your device to display relevant offers, including promotions related to a grand hotel casino bonus or a grandhotel bonus code. These cookies also help us measure the performance of our marketing campaigns across different platforms.

Third-Party Cookies

In addition to our own cookies, we may allow selected third parties to place cookies on your device when you visit our website. These may include analytics providers, payment processors, and advertising networks. We do not control the cookies set by these third parties, and we encourage you to review their respective privacy and cookie policies for further information. Our GrandHotel team carefully selects partners who maintain high standards of data protection and transparency.

Cookies and Our Mobile Application

If you access our services through the grandhotel app or grand hotel casino app, similar technologies to cookies, such as device identifiers and local storage, may be used to remember your preferences and login details. These technologies serve the same purpose as browser cookies and allow us to provide a seamless experience whether you play through your browser or through our dedicated grand hotel app.

How to Manage or Disable Cookies

You have the right to accept, refuse, or delete cookies at any time. Most web browsers allow you to control cookies through their settings menu. You can typically:

• Delete existing cookies stored on your device
• Block cookies from being set in the future
• Set your browser to notify you when a cookie is being placed
• Use private or incognito browsing modes to limit cookie storage

Please note that disabling certain cookies may affect the functionality of our website, including your ability to log in, access account features, or claim time-sensitive offers such as a grandhotel no deposit bonus or grandhotel free spins promotion.

Cookies Related to Promotions and Bonuses

We use tracking cookies to ensure that promotional offers, including welcome bonuses, a grand hotel casino no deposit bonus, or any grandhotel casino bonus you redeem, are correctly attributed to your account. This helps us prevent abuse of promotional terms and ensures that eligible players receive the rewards associated with our Casino Rewards Loyalty Program and other ongoing offers.

Data Collected Through Cookies

The information collected through cookies may include your IP address, browser type, device information, pages visited, and the duration of your visit. We do not use cookies to collect sensitive personal information beyond what is necessary to operate our services securely. For more details on how we handle your personal data, please refer to our separate Privacy Policy.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Continued use of our website following any updates constitutes your acceptance of the revised terms.

Contact Us

If you have any questions regarding our use of cookies or this Cookies Policy, please contact our support team at support@crhelpdesk.com. Our customer support is available via LiveChat 24/7, and email queries are typically answered within 48 hours. We are committed to ensuring transparency in how we use cookies across grand hotel casino and all associated services.